Refund Policy
Customer Satisfaction Guaranteed
At Desgripal, we prioritize your satisfaction with our pharmaceutical products. If you are not completely satisfied with your purchase, we offer a flexible refund policy. You have 30 days from the date of purchase to request a refund. All returned items must be unopened and in original packaging. To process your refund, please contact our customer service team for assistance and return instructions.
Return Instructions
To initiate a return, simply contact our customer service department. Make sure to include your order number and the reason for the return. Once your return is approved, we will provide you with a shipping label and instructions on how to send the product back to us. Your refund will be processed as soon as we receive the returned item.
Eligibility for Refunds
Eligible items for refunds include unopened, non-prescription pharmaceutical products. Prescription medications or opened products cannot be returned due to safety and health regulations.